AI‑Optimized, CX‑Driven: High‑Volume Hiring for Sales, Retention, Support and Operations. International Journal of Management, Knowledge and Learning, [S. l.], v. 14, n. 2, 2025. DOI: 10.53615/10.53615/2232-5697.14.369-386. Disponível em: https://toknowpress.net/submission/index.php/ijmkl/article/view/225.. Acesso em: 12 sep. 2025.