Exploring The Role of Engagement in Learning Within a Rescue Department Community of Practice

Abstract

Purpose: The purpose of this study is to explore how engagement in a CoP within the rescue department could support learning, knowledge sharing and professional development.

Study design/methodology/approach: A qualitative study based on focus group interviews was conducted exploring the context of work and learning in the rescue department. The two groups represented firefighters and fire officers.

Findings: Engagement in the CoP is shaped by peer support, facilitation, intrinsic motivation and flexible participation, while organizational structures and leadership practices influence sustainability.

Originality/value: This paper provides new insights into CoP dynamics in the emergency services, highlighting the importance of inclusive practices, adaptive leadership, and digital facilitation to foster engagement.